For The Best Telecom Software, we are the Right Call
Setting up a communications platform for your business is an enormous challenge. There are infinite moving parts, numerous applications and protocols that must communicate with each other, and tremendous difficulty involved in all of the above. We takes the worry out of the telecom software development and implementation process. With our experienced programmers all roadblocks are removed .
We develop custom telecommunications software, including Operations Support Systems , Business Support Systems, Software-Defined Networking , Network Functions Virtualization , network management applications, contact and call center software, web and video conferencing platforms, and international solutions for both on-site and cloud-based IT infrastructure.
Our team of experts creates OSS software development services- that manages back-end telecommunication network functions, including network inventory management, network configuration, and provisioning. Our custom BSS software manages front-end telecommunication network functions, including order management, product catalogs, billing, and CRM.
Telephone Servicing Solutions
Telecom Network Management Functions
Telecom Performance Monitoring
Telecom Configuration Services
Custom Call Center Software
We engineer cloud call center software, which includes virtual call centers, Automatic Call Distribution (ACD), auto and predictive dialers, manual and progressive dialers, call and IVR scripting, call monitoring, and barge capabilities, live chat channels, and screen pop features. We integrate third-party call center software from Twilio, Zendesk, Genesys, Five9, and Salesforce.
Telecom Accounting Management
Our expert development team creates telecommunications accounting features, including service usage tracking and quotas, audit, fraud reporting, cost for services, and accounting limits. Our software contains support for multiple accounting methods, preprocessing data produced by devices, exporting data to a collection server, and more.