For The Best Telecom Software, we are the Right Call

Setting up a communications platform for your business is an enormous challenge. There are infinite moving parts, numerous applications and protocols that must communicate with each other, and tremendous difficulty involved in all of the above. We takes the worry out of the telecom software development and implementation process. With our experienced programmers  all roadblocks are removed . 

Telecom Software
Development Solutions

We develop custom telecommunications software, including Operations Support Systems , Business Support Systems, Software-Defined Networking , Network Functions Virtualization , network management applications, contact and call center software, web and video conferencing platforms, and international solutions for both on-site and cloud-based IT infrastructure.

Telecom Network
Management Functions

Our team of experts creates OSS software development services- that manages back-end telecommunication network functions, including network inventory management, network configuration, and provisioning. Our custom BSS software manages front-end telecommunication network functions, including order management, product catalogs, billing, and CRM.

Telephone Servicing Solutions

We develop custom Private Branch Exchange (PBX), IP PBX, and Centrex software systems, including Session Initiation Protocol (SIP) trunking, call routing and distribution, custom routing rules engines, Intelligent Network (IN) / Advanced Intelligent Network (AIN) architecture development, Direct Outward Dialing (DOD), Direct Inward Dialing (DID), and hosted or on-premise solutions.

Telecom Network Management Functions

We engineer network security protocols, including Secure Socket Layer and Transport Layer Security , International Telecommunication Union  standards (X.805, X.1051, X.1121, etc.), Authentication, Authorization, Accounting, WiFi Protected Access 2  encryptions, Secure File Transfer Protocol (SFTP) and Next-Generation Firewalls (NGFW).

Telecom Performance Monitoring

Our team of experts creates performance management features, including availability monitoring, reporting, historical logs, traffic analysis, CPU load data, bandwidth utilization data, network discovery, performance data collection, and memory utilization. 

Telecom Configuration Services

We develop configuration management features, including auto-discovery, inventory and asset management, automatic network mapping, change management, compliance management, multi-vendor device support, remote configuration, and real-time programming. We integrate features from best-in-class BSS and OSS software providers, including Comptel, AMDOCS, Ericsson, Huawei Technologies, Netcracker, Redknee, ItsOn, Ontology Systems, and Openet Telecom.

Custom Call Center Software

We engineer cloud call center software, which includes virtual call centers, Automatic Call Distribution (ACD), auto and predictive dialers, manual and progressive dialers, call and IVR scripting, call monitoring, and barge capabilities, live chat channels, and screen pop features. We integrate third-party call center software from Twilio,  Zendesk, Genesys, Five9, and Salesforce.

Telecom Accounting Management

Our expert development team creates telecommunications accounting features, including service usage tracking and quotas, audit, fraud reporting, cost for services, and accounting limits. Our software contains support for multiple accounting methods, preprocessing data produced by devices, exporting data to a collection server, and more.